- 88 Posts
- 9 Comments
What incentive would they have to develop a callback system
Well they don’t develop it, it’s a feature of whatever PBX/VoIP system they went with.
and use it, but delay the callbacks?
It wouldn’t be the first nonsensical business decision that businesses latch onto for reasons. You could ask 10 different call center employees and get 10 different reasons why. I’ve personally heard a few different reasons from inept managers, call center staff being paid min wage so they don’t care to people on the call back list get placed in a lower priority queue
The estimated hold time, IME it’s not the most accurate thing in the world, but probably won’t be off by whole hours
I base it off the estimated hold time it tells you, IME it’s not the most accurate thing in the world, but probably won’t be off by whole hours
You’re lucky then, every time I’ve tried I either don’t get a call back or it’s hours later when just waiting would have only been 20 minutes
42·20 days agoLol you shouldn’t believe random posts, I haven’t been banned from any instances except .ml, for obvious reasons
Oh, you’re referring to the crossposting from .ml comms because of their authoritarian ideology (see below)
That doesn’t apply here though, nearly all of the linux content I post is sourced and posted independently
Why am I cross-posting .ml content?
I cross-post from .ml to the nearest relevant non-.ml comm to reduce the influence of .ml comms and indirectly, the instance as a whole, to make it an easier decision for other instance admins to defederate because one key reason I identified that admins don’t want to defederate is because .ml still has some very large comms and some niche comms.
Some highlights from the link:
"Don’t worry guys, the Uyghur Genocide was REALLY just birth control! ~dessalines, .ml admin, dev https://lemmy.world/post/30580167
“See! nobody died IN Tiananmen Square, just AROUND it, so it doesn’t count!!” ~ Davel, .ml admin https://lemmy.world/post/30673342
.ml admin, Nutomics continued transphobia https://lemmy.world/post/29222558 The original transphobic Comment from Nutomic: https://lemmy.world/post/18236068
“NK is actually good and anything counter to that is Western propaganda!” ~dessalines, .ml admin, dev https://lemmy.world/post/31595035
General negative sentiment to other instances who haven’t “seen the way” yet ~davel, .ml admin https://lemmy.world/post/27426510
“If you don’t support Russia then you just don’t understand geopolitics” ~dessalines, .ml admin, dev https://lemmy.world/post/27352415
And so so much documentation on clear heavy handed censorship and bias also on the link. So much I can’t even put them all here because this comment would be really long.
I believe the behavior of its admins (the main admins are Lemmy devs) does harm to the overall growth of the Lemmy-verse and maybe even the Thrediverse (since Lemmy kinda kicked off the Thrediverse) because of its association with the devs of Lemmy and their insistence to use .ml as their personal political platform to spread harmful propaganda
On the outside, bringing up Lemmy frequently leads to comments like “Lemmy? Isn’t that the place with a bunch of tankies?” Or “Tried Lemmy, but found it full of pro Russia crap so I left”. The best way forward from that I see is to either widely defederate from .ml like the rest of the Triad, or pressure them to put a fair and unbiased as possible admin team.
Well ig I did post a Phoronix article on it a few days ago, but in any case these aren’t “copypasta” these are reputable outlets publishing this, I just copy the first couple paragraphs of the article for posting.
So, if you have a problem with how these reputable linux news outlets are publishing it, you’ll have to take it up with them. I’m not personally writing these articles lmfao
01·2 months agoThey were so close to pulling off a Spotify, but they just had to chase that extra fucking dollar >:(
“That Moment When”
Similar to TFW “That Feeling When”